These terms and conditions govern the accessing of this website (www.theenergynook.com) ("this website") and purchasing of, and use of custom made to order digital products (any product found on the webpages www.theeneergynook.com/readings, and www.theenergynook.com/echantresselaenaworkings or any other product listing including the word/s “reading/s” and/or “working/s” in the description), the purchasing and use of digital downloads and all other products on this website.

All orders are fulfilled by the North from Primrose Oracle (“North”) and Enchantress Elaena (“Elaena”) who are referred to as a/the service provider/s throughout these terms and conditions.

By accessing this website, purchasing from and using the services or items from this website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, do not access or purchase from this site.

All products, digital downloads and custom made to order digital products ("Reading/s", "Working/s"), are sold as a curio and for entertainment purposes only and are not for consumption, cosmetic, medicinal, therapeutic or aromatherapeutic purposes.

Information found on this website, information shared by a service provider via any contact method, products and their content does not give and does not replace professional therapy, psychological, medical, financial or legal advice.

Anyone who accesses this website and products are responsible for their own lives and what they choose to do with information they find on this website, from any products and their content, or information shared by a Service Provider.

It is up to individuals to obtain professional help from competent and licensed advisers.

There is no claim to a guarantee of any spiritual, supernatural or magical qualities, or outcomes of any products, digital downloads and custom made to order digital products ("Reading", "Working") available to purchase on this site.

When purchasing a Reading listed on the webpage www.theeneergynook.com/readings, clients are paying for a customised made to order digital product formatted as either a text, an e-mail, a voice recording or a video recording and the time spent creating the digital product and fulling the order. The format of the digital product is stipulated on the product listing. No physical item is sent.

3.1 Changes to Custom made to order digital product ("Reading/s")

We, reserve the right, at our sole discretion, to update, change or replace any part or content of custom made to order digital products ("Reading/s) by posting updates and changes to our website.

3.2 Reading/s do not replace professional advice

The content of a Reading and its information does not give, and does not replace professional therapy, psychological, medical, financial or legal advice.

3.3 Reading disclaimer

There is no claim of a guarantee the accuracy or completeness of any information provided in a Reading.

There is no claim of a guarantee of any spiritual, supernatural or magical outcomes of Readings or the occurrence of events mentioned in the Reading.

3.4 Reading content

Unless specified in the product listing, there is no specified minimum/maximum amount of cards drawn, time or words in the reading or materials used as this is dictated by what the service provider is energetically guided to do at the time of the reading.

3.5 Reading Restrictions

Clients are not allowed to ask questions regarding the following topics.

1. Health

2. Legal

3. Psychic spying

4. Mediumship

5. On or for anyone under 18 years of age.

6. What another reader has told you.

7. Finances, Financial investment, gambling or lottery.

8. Love, 3rd party situations, cheating, soulmates, twinflames.

9. Social media e.g "who is this person behind this anonymous social media account?" or "who is this person on their social media?"

3.6 Exceptions to 3.5 Reading Restrictions

References to readings restriction topics may be made in a reading if the energy presents itself to the service provider, and will be referenced to as 'the energy of' as that is the energy the service provider is picking up on, it is not fact.

Regarding 'topic 8.', love questions can be asked when purchasing the same day general reading with the 4 questions add on.

4.1 Workings

When purchasing a Working listed on the webpage www.theenergynook.com/workings, clients are paying for a custom made to order digital product of a photo, a collection of photos or video recording, the non-reusable materials used, the time spent creating the digital product and fulling the order. The format of the digital product is stipulated on the product listing. No physical item is sent.

4.1 Changes to Custom made to order digital product ("Working/s")

We, reserve the right, at our sole discretion, to update, change or replace any part or content of custom made to order digital products ("Working/s) by posting updates and changes to our website.

4.2 Working/s do not replace professional advice or help

Workings do not give, and does not replace professional therapy, other therapeutic, psychological, medical, financial or legal advice.

4.3 Working disclaimer

There is no claim of a guarantee of any spiritual, supernatural or magical outcomes of workings or the occurrence of events mentioned in regarding to working.

4.4 Reading content

Unless specified in the product listing, there is no specified minimum/maximum amount of materials used in or time spent on a working, as it is dictated by the service provider is energetically guided to do at the time of the working and energies involved.

4.5 Custom Working Restrictions

Clients are not allowed to request custom workings regarding the following topics.

1. Health

2. Legal

3. On or for anyone under 18 years of age.

4. Finances, Financial investment, gambling or lottery.

5. Love, 3rd party situations, cheating, soulmates, twinflames.

6. Jinxing, hexing or cursing.

7. Revenge or punishment.

Digital downloads are available instantly after purchase.

Due to their nature, they can not be retuned and are therefore non-refundable. By purchasing a digital download on this website (www.theenergynook.com), clients agree to waiver your 14 day right to cancel.

Terms and Conditions will be updated to include products when made available to purchase.

Damages and issues


Inspect your order upon delivery and take pictures if the item is defective, damaged or if you received the wrong item and get in touch here so that the issue can be resolved.

Refunds are not given if you are not happy with the outcome of the item because you are paying for the item itself, not the outcome of an item as declared in the disclaimer.

Clients agree to pay the specified fees for custom made to order digital products, digital downloads, other products on this website and shipping fees.

The service providers reserve the right to modify or amend the prices for custom made to order digital products, digital downloads, other products on this website and shipping fees at any time without prior notice.

7.1 Custom made to order digital products ("Readings" and "Workings")

Readings and Workings orders cannot be exchanged due to their nature.

7.2 Digital Downloads

Digital downloads orders cannot be exchanged due to their nature.

7.3 Products

Terms and Conditions will be updated to include products when made available to purchase.

9.1 Custom made to order digital products ("Readings" and "Workings")

Readings and Workings cannot be returned due to their nature.

9.2 Digital Downloads

Digital downloads cannot be returned due to their nature.

9.3 Products

Refunds are not given if you are not happy with the outcome of the item because you are paying for the item itself, not the outcome of an item as declared in the disclaimer.

10.1 Custom made to order digital products ("Readings" and "Workings")

Readings and Workings cannot be cancelled as they are a custom made to order digital product that is bespoke and personalised to who the it is purchased for. By purchasing a Reading or Working on this website, clients are declaring that they understand and agree to their 14 day right to cancel does not apply.

10.2 Digital Downloads

Digital downloads orders cannot be cancelled, as due to their nature they cannot be returned. By purchasing a digital download on this website, clients agree to waiver their 14 day right to cancel.

10.3 Products

Terms and Conditions will be updated to include products when made available to purchase.

Clients must be at least 18 years old to purchase from this website. Clients are responsible for their own decisions and actions following any information received from custom made to order digital products ("Reading" and "Working"), digital downloads or products. The Energy Nook and its service providers are not liable for any consequences resulting from the client's choices.


Clients are responsible for their own lives and what choose to do with information found on this site, from any product, digital downloads purchase or custom made to order digital product ("Reading" and "Working") purchased, or information shared by a Service Provider through communication by any contact method. It is up to Clients to obtain professional help from competent and licensed advisers.

Clients are expected to conduct themselves respectfully when accessing and purchasing from this website and when contacting a Service Providers by any contact method, including across social media platforms. Any form of abusive or derogatory language, harassment, threats or inappropriate behaviour will result in the immediate termination of any and all current orders will be cancelled and the client will be prohibited from purchasing from The Energy Nook indefinitely.

The Service Providers and The Energy Nook reserve the right to refuse custom to Clients for failing to follow the Code of Conduct or at any other time.

All digital downloads and content, including but not limited to text, images, and audio on this website or provided by a Service Provider is the intellectual property of and The Energy Nook and the Service Provider. Site Visitors and Clients do not have the right to reproduce, distribute, or display such content without the service providers express written consent.



The Service Providers and The Energy Nook are not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use purchases from this website (www.theenergynook.com). Clients use of purchases from this website (www.theenergynook.com) at their own risk.


Clients are responsible for their own lives and what choose to do with information shared on this site, from any items purchases, services purchased, or information shared by a Service Provider through communication by any contact method. It is up to Clients to obtain professional help from competent and licensed advisers.

The service providers reserve the right to modify or amend these terms and conditions at any time without prior notice. Clients are encouraged to review these terms periodically for changes.

We, reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

It is the clients responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 


Read our Privacy Policy at www.theenergynook.com/privacy-policy.

These terms and conditions are governed by the laws of the [Fraudulent Mediums Act 1951] and [Consumers Right Act 2015] of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom. By using this The Energy Nook website (www.theenergynook.com), you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions, please email contactenergynook@gmail.com before purchasing any service or item.

19.1

To get in touch, or if you have any questions, please use The Energy Nooks Contact Form or email contactenergynook@gmail.com.

Office address: The Energy Nook, 4th Floor, Silverstream House 45, Fitzroy Street, Fitzrovia London, W1T 6EB

19.2

The Energy Nook reserves the right to, and will not respond to any messages that try to trick or manipulate service providers into giving free or discounted service/s, contains profanity, offensive language or slurs, contains derogatory comments, contains threats or uses threatening language.

Any messages with advertisements or notices not related to services or products on this website are automatically reported as spam.